Frequently Asked Questions

Check the product page for supported laptop sizes, open and folded dimensions and weight guidance. If your laptop is near the upper limit, ask us before ordering via Contact Us. The Buying Guide explains what to compare.

Foldable stands prioritise portability and pack flat for travel. Adjustable desktop risers usually stay in one place and may offer a wider adjustment range. Compact laptop supports suit smaller desks. Compare dimensions and adjustment positions rather than assuming one type is better.

Shipping is free to the United States and Canada. Prices are in USD. See Shipping Policy.

Processing is estimated at 1–3 business days. Transit is estimated at 3–6 business days for the US and 4–8 business days for Canada after dispatch. These are estimates, not guarantees.

You can request cancellation before dispatch. Contact us with your order number as soon as possible. See Cancellation and Exchange Policy.

You can request a return within 30 days of receipt for an unused item in its original packaging. Contact us for the return address and instructions before sending anything. See Returns and Refunds Policy.

The customer pays return shipping, except where the item is damaged, defective or incorrect.

Refunds are initiated 5–10 business days after inspection. How quickly the money appears depends on your payment provider. See Payment Policy.

We do not make cooling or medical claims. A stand can raise the screen to a different viewing position and provide a steadier surface, but results depend on your setup and habits.

Use the email shown on Contact Us. We do not publish a phone number or street address.